Limited Liability, License & Terms of Use

Last revised: May 6, 2026.

Effective for all downloads and purchases of Cue pose card files.

1. Introduction and Acceptance

This document (the “Agreement”) governs your download, access to, and use of the digital pose card files, illustrations, metadata, supporting documentation, and related materials (collectively, the “Offerings”) made available by Nathan Sottung Photography, LLC, doing business as Cue (“Company,” “Cue,” “we,” “us,” or “our”).

By downloading, copying, loading, or otherwise using any Offering — whether obtained as a free download, as part of a paid purchase, or by any other means — you (“you” or “User”) acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, do not download or use the Offerings.

2. Ownership and Intellectual Property

All files created by and for the development of Cue, including all Offerings, developer tools, illustrations, metadata, source files, and any related materials, are solely owned by Company. Company owns and reserves all rights, title, and interest in and to the Offerings, developer tools, and any materials related to Company, including all intellectual property rights therein.

Company retains all rights in anything delivered or developed by Company under this Agreement. No ownership rights are granted to you with respect to any intellectual property owned by Company. The license granted in Section 3 is the only right you receive.

3. License

3.1  License Grant

Subject to your continued compliance with this Agreement, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to load, display, and use the Offerings on cameras, memory cards, and personal devices owned or controlled by you, solely for your own internal business purposes as a working photographer or for personal, non-commercial reference.

3.2  Updates and Improvements

Cue is offered in tiered Offerings ("Tiers"). At present, the Tiers include Cue Sampler, Cue Foundations, Cue Wedding Day, and Cue Complete. Company may modify, rename, add, or discontinue Tiers at its sole discretion. Each Tier includes the specific pose content described on its product page at the time of purchase.

(a) Cue Complete. Customers who have purchased Cue Complete ("Complete Customers") will receive, at no additional cost, all of the following as Company makes them available: - Corrections, refinements, and improvements to existing pose cards (including but not limited to typography, illustration, metadata, and accompanying instructional content); - Additional poses added to existing packs included in Cue Complete; - New pose packs, content categories, or other content additions that Company designates as part of the Cue Complete library, regardless of whether such additions exist as of the date of purchase. The foregoing collectively constitute "Cue Complete Updates" and are delivered through the same channel as the original purchase or by such other reasonable method as Company may choose.

(b) All Other Tiers. Customers who have purchased any Tier other than Cue Complete ("Sub-Tier Customers") receive the specific pose content of the Tier purchased, in its form at the time of purchase. Sub-Tier Customers are not entitled to Cue Complete Updates, including without limitation any corrections, refinements, additional poses, new packs, or new content categories that Company may release after the date of purchase. Company may, at its sole discretion, offer Sub-Tier Customers reduced pricing, upgrade credits, or other promotional terms toward Cue Complete or other Offerings, but is under no obligation to do so.

(c) General. Company is under no obligation to release Cue Complete Updates on any particular schedule, to incorporate any specific suggestion submitted by a customer, or to maintain any specific feature, pose, pack, category, or product configuration indefinitely. Company reserves the right to add to or restructure Cue Complete, but will not remove pose content that customers have already received.

4. Restrictions on Use

While using this license, you agree not to (and agree not to allow any third party to):

(a) reverse engineer (except to the extent specifically permitted by statutory law), decompile, disassemble, or otherwise attempt to discover the source code or underlying structures, ideas, or algorithms of any Offering;

(b) modify, translate, or create derivative works based on the Offerings;

(c) use any Offering for service bureau purposes, or for any purpose other than your own internal business purposes as expressly permitted by Section 3;

(d) resell, transfer, redistribute, or sublicense any Offering, whether for consideration or otherwise;

(e) access or use any Offering in order to monitor its availability, performance, or functionality for competitive purposes, or to build a competitive product or service;

(f) attempt to disable or circumvent any license key, watermark, or other technological mechanism or measure intended to prevent, limit, or control use of, copying of, or access to the Offerings; or

(g) separately use any of the applicable features and functionalities of the Offerings with external applications or code not furnished by Company.

5. Use at Your Own Risk; Disclaimer of Warranties

5.1  Nature of the Product

The Offerings consist of custom JPG image files containing embedded metadata, packaged for loading onto previously formatted memory cards (such as SD, CFexpress, or XQD cards) for display on digital cameras. You understand and acknowledge that:

•      the Offerings are loaded by you onto memory cards that you own and have formatted independently of Company;

•      the files occupy storage space on those memory cards (a small amount, but non-zero);

•      the behavior of any image file on any specific camera body, firmware version, or memory card combination cannot be exhaustively tested by Company; and

•      use of the Offerings on any camera or memory card may have as-yet untested or undiagnosed issues, including but not limited to display errors, file recognition failures, indexing delays, or interactions with camera firmware.

5.2  You Use the Offerings at Your Own Risk

You expressly agree that your use of the Offerings is at your sole risk. The Offerings are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or compatibility with any specific hardware or software.

5.3  Mandatory Pre-Shoot Testing

Before using any Offering on a paid client shoot or other professional engagement, you must test the relevant files on the specific camera body, firmware version, and memory card configuration you intend to use. Company strongly and expressly recommends that, for any paid shoot, you operate a dual-card camera setup with both cards recording RAW image files. Loading the Offerings onto a card that is not part of your primary RAW recording workflow does not, by itself, eliminate the need to test.

5.4  No Guarantee of Compatibility

Camera manufacturers may, at any time and without notice, change firmware behavior, file handling, or display logic in ways that affect the Offerings. Company makes no guarantee that any Offering will function on any particular camera, will continue to function after a firmware update, or will be compatible with future hardware.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Company’s total cumulative liability to you for any and all claims arising out of or relating to this Agreement or the Offerings — whether in contract, tort (including negligence), strict liability, or any other theory — shall not exceed the amount actually paid by you to Company for the specific Offering giving rise to the claim. For Offerings obtained as a free download, Company’s total cumulative liability shall be zero.

In no event shall Company be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation lost profits, lost revenue, lost business opportunities, missed photographs, lost or corrupted images, reshoot costs, client refunds, reputational harm, or damage to equipment, even if Company has been advised of the possibility of such damages.

You acknowledge that the limitations in this Section 6 are a material basis of the bargain between you and Company, and that the pricing of the Offerings reflects this allocation of risk.

7. Reporting Issues

If you encounter any issue, defect, incompatibility, or unexpected behavior while using the Offerings, you are strongly encouraged to contact Company at hello@shootwithcue.com. Reporting issues helps Company evaluate, communicate to other users, and where appropriate test, rectify, or advise discontinuation of use of any affected Offering. Company is under no obligation to provide a fix, replacement, update, or response, but values the input of its users and uses such reports to improve the product and protect the broader user community.

8. No Refunds

All sales of the Offerings are final. Refunds will not be issued for any purchase, including without limitation purchases of pose packs, the Cue Complete library, or any other paid product, regardless of whether you have downloaded, opened, loaded, or used the files. By completing a purchase, you expressly waive any right to a refund except where such waiver is prohibited by applicable law.

9. Termination

Company may suspend or terminate the license granted in this Agreement at any time, with or without notice, if you breach any term of this Agreement. Upon termination, you must immediately cease all use of the Offerings and delete all copies in your possession or control.

Termination or expiration of this Agreement will not affect any provisions which by their nature survive termination or expiration, including without limitation the provisions that deal with the following subject matters: ownership of intellectual property; confidentiality; payment obligations; effect of termination; disclaimer of warranties; limitation of liability; indemnification; no refunds; and privacy.

10. Indemnification

You agree to defend, indemnify, and hold harmless Company, its members, officers, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your use of the Offerings; (b) your breach of this Agreement; or (c) your violation of any applicable law or the rights of any third party.

11. Governing Law and Venue

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of laws principles. Any dispute arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in the Commonwealth of Virginia, and you consent to the personal jurisdiction of such courts.

12. Entire Agreement; Severability

This Agreement constitutes the entire agreement between you and Company regarding the Offerings and supersedes all prior or contemporaneous communications and proposals, whether oral or written. If any provision of this Agreement is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

Company may update this Agreement from time to time. The version posted on this page, identified by the “Last revised” date at the top, governs all downloads and purchases made on or after that date.

Acknowledgment

By downloading or purchasing any Offering, you acknowledge that you have read this Agreement, understood it, and agreed to its terms — including the disclaimer of warranties in Section 5, the limitation of liability in Section 6, and the no-refund policy in Section 8.